Box with the flaps open.
Amazon has a wonderful procedure in place for returning items, however if an item is missing you will spend a good deal of time searching through their site trying to fix the problem. I finally found a way to address the problem with customer service and received a reply to my email within two hours. I was issued a refund by their policy and when I went to reorder the item found it is no longer available. Any way, everything is resolved and it only took half a day to do it.
At least the book was in the package and from what I've read so far it's a very complete listing of tourist railroads, streetcars, museums, diner trains and depot museums. If you are interest in trains this seems to be a good reference book
Today I plan to do more reading, watch the game and enjoy the good life. Another tough day.